All Tradecovex plans include a 14-day free trial with no credit card required. You will not be charged anything during the trial period. You may cancel at any time during the trial with no obligation.
If you are on a monthly subscription and are not satisfied within the first 7 days of your first paid billing cycle, contact us at support@tradecovex.com and we will issue a full refund of that month's payment. After the first 7 days of a paid billing period, refunds are not available for that period. Cancellation stops future charges immediately.
Annual plans are eligible for a full refund within 14 days of the annual billing date if you are not satisfied. After 14 days, annual subscriptions are non-refundable for the remainder of the annual term. To request a refund on an annual plan, contact support@tradecovex.com with your order number.
You can cancel your subscription at any time from your account dashboard or by emailing support@tradecovex.com. Cancellation takes effect at the end of your current billing period. You retain full access until the end of the period you have paid for.
Refunds will not be issued in the following circumstances:
Refunds are processed through Lemon Squeezy, our payment processor and Merchant of Record. Approved refunds are returned to the original payment method within 5–10 business days depending on your bank or card issuer.
For all refund requests: support@tradecovex.com
Please include your order number and the email address used to purchase. We respond within 1 business day.
Risk Disclosure: Futures and forex trading contains substantial risk and is not for every investor. Past performance is not necessarily indicative of future results.
CFTC Rule 4.41 — Hypothetical Performance Disclosure: Hypothetical performance results have many inherent limitations, some of which are described below. No representation is being made that any account will or is likely to achieve profits or losses similar to those shown; in fact, there are frequently sharp differences between hypothetical performance results and the actual results subsequently achieved by any particular trading program. One of the limitations of hypothetical performance results is that they are generally prepared with the benefit of hindsight. In addition, hypothetical trading does not involve financial risk, and no hypothetical trading record can completely account for the impact of financial risk of actual trading. For example, the ability to withstand losses or to adhere to a particular trading program despite trading losses are material points which can also adversely affect actual trading results. There are numerous other factors related to the markets in general or to the implementation of any specific trading program which cannot be fully accounted for in the preparation of hypothetical performance results and all which can adversely affect trading results.